on We’ve been planning some major changes and today we can finally share them with you. Leaving behind Sprout Apps. You may have noticed that there have been a lot of changes around Sprout Apps lately....
on Help Scout Desk
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on Those awesome folks at Help Scout teamed up with Sprout Apps to release an official Help Scout plugin for WordPress. Yes, it’s FREE! Help Scout Plugin Features The Help Scout plugin is rather simple on the surface. It allows you...
on Help Scout Desk received an update today (v3.1) allowing it to easily integrate with WPeC. If you’re not familiar with WP eCommerce, it is “a free, powerful plugin that empowers you to sell anything online, quickly and easily”....
on It was recently brought to my attention (via customer support) that the preview section within the conversations table was now showing drafts and notes. After a couple days communicating with the engineering team at Help Scout we...
on I didn’t expect to meet my goal of completing the latest version of Help Scout Desk before ?-day but I did it! Version 3.0 is a big with a lot of new features, a couple of which have been on my mind...
on Help Scout Desk 1.7 was released today with two highly anticipated features. Attachments Now users can attach screenshots, or any other type of file, when updating a conversation. Seems like a basic feature, maybe something that should have been...
on Version Help Scout Desk 1.4 is out and includes a new feature that allows your customers to get support without requiring them to login/have a WordPress user accounts. By default, it’s just their e-mail address they need to provide.After submitting their email,...