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support

Chris, the Self-Proclaimed “Support Jedi”
By Sprout Reynard on March 30, 2018April 23, 2021

It’s very likely you’ve already been introduced to Chris, he’s been doing an admirable job creeping around support for the last few weeks cautiously replying to your tickets. ?…joking aside, Chris has seriously impressed by what...

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Help Scout Desk – WordPress Support Plugin
By Sprout Reynard on September 16, 2014February 24, 2021

We changed our support system from a custom WordPress plugin for support tickets to Help Scout and we ended up building Help Scout Desk in the process. There were a lot of reasons why we switched from an...

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